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18/01/2025
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Pub chain JD Wetherspoon has used Twitter to tell its 44,000 followers that it is quitting social media.
The firm’s head office and 900 pubs will quit the micro-blogging site, and also Instagram and Facebook, with immediate effect, it said.
The pub chain linked the move to bad publicity surrounding social media including the “trolling” of MPs.
Chairman Tim Martin told the BBC that society would be better off if people cut the amount of social media use.
The firm said its decision had also been influenced by concerns regarding the “misuse of personal data” and “the addictive nature of social media”.
“We are going against conventional wisdom that these platforms are a vital component of a successful business,” said Mr Martin.
He told the BBC he had always thought the idea that social media was essential for advertising was untrue.
“We were also concerned that pub managers were being side-tracked from the real job of serving customers,” he said. “I don’t believe that closing these accounts will affect our business whatsoever.”
The chairman said that it had consulted its pub managers before making the move, and “90-to-95% felt using social media was not helping the business”.
Mr Martin told BBC Radio 5 Live that he thinks coming off social media would be good for society in general.
He said that if people “limited their social media to half an hour a day, they’d be mentally and physically better off”.
He added: “I find most people I know waste their time on it. A lot of them say they know they waste their time on it, but they struggle to get off it.”
The chairman reassured its followers that it would “still be as vocal as ever”, but would instead use its magazine and website as well as the press for news updates.
He said customers could also get in touch with them by speaking with their local pub manager.
“It’s becoming increasingly obvious that people spend too much time on Twitter, Instagram and Facebook, and struggle to control the compulsion,” Mr Martin added.
Backlash
The pub chain has more than 100,000 Facebook followers and more than 6,000 on Instagram – both relatively small totals.
Asked whether Wetherspoon’s move could start a business trend, Mr Martin said he hoped not.
“Currently we’ve got a massive commercial advantage because everyone else is wasting hours of their time,” he said.
The move comes amid a wider corporate backlash against social media.
In February, consumer goods giant Unilever threatened to pull all ads from online platforms like Facebook and Google if they did not do enough to police extremist and illegal content.
And following the Facebook-Cambridge Analytica data scandal, Tesla boss Elon Musk had the official Facebook pages for his Tesla and SpaceX companies deleted.
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